1. How do I place an order?

To place an order, follow these simple steps:

1. Browse our products and add your desired items to the cart.

2. Once you're ready, click on the cart icon at the top of the page to review your items.

3. Proceed to checkout by entering your shipping details and payment information.

4. Confirm your order, and we’ll send you an email with your order confirmation and tracking information.

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2. What payment methods do you accept?

We accept the following payment methods:

• Credit and Debit Cards (Visa, MasterCard, American Express)

• Netbanking

• UPI

• Cash on Delivery

• Other local payment options (based on your region)

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3. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number on the carrier's website to check the status of your delivery.

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4. Do you offer free shipping?

No, we do not offer free shipping.

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5. Can I change or cancel my order?

We process orders quickly, so if you need to make any changes, please contact us as soon as possible. If your order has already been processed and shipped, we will be unable to make changes.

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6. How do I return an item?

We accept returns within [7] days of purchase. To return an item, please visit our Returns page and follow the instructions. Items must be in their original condition and packaging. Some items may be excluded from our return policy (e.g., sale items, personalized products).

7. Do you ship internationally?

Yes, we ship to many countries around the world. Please check our shipping policy or the checkout page for available countries and estimated delivery times.

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8. What do I do if I received a damaged or defective item?

If you received a damaged or defective item, please contact our customer service team immediately with your order number and a photo of the item. We will assist you with a return, replacement, or refund as per our policy.

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9. Can I change my shipping address after placing an order?

If your order hasn't been processed yet, we may be able to update the shipping address. Please contact us immediately with the updated details. If the order has already been shipped, we’ll be unable to change the address.

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10. How do I contact customer support?

You can reach our customer support team by:

• Email: SALES@AMNAYASTORE.COM

• Phone:  +91 97205 71234

We’re here to help Monday through Friday, from 10:00 AM to 5:00 PM  IST

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